JOB TITLE: SECRETARY

 Job Type: Part Time

 Location: Dano’s Chimney Sweep Office- Rochester, Minnesota Remote Position Possible

Job Overview: Secretaries perform clerical, customer service, and administrative work to optimize office efficiencies and support technicians. You will be acquiring and deciphering information into appointments, work orders, or for further communication with specialists. Secretaries are the heart of our office, maintaining customer contact, appointments and follow up services, record keeping, and financial dealings.

 Responsibilities and Duties:

Perform a wide range of clerical services, including but not limited to:

• Answering phone calls and emails; re-directing if necessary

• Scheduling appointments for 2-4 technicians, and managing their schedules

• Keep customer, supplier, employee, and job information up to date and filed correctly

• Frequent correspondence with customers about jobs to be done and scheduling

Demonstrate a high-level of customer service:

• Be on time, considerate, and friendly to customers

• Treat customers with respect

• Respond to requests promptly

•Communicate with the customer effectively

Communicate clearly and thoroughly with the team:

• Actively take part in company meetings and briefings, provide all necessary paperwork related to meetings

• Provide input and feedback to supervisors on jobs and open work orders

• Constantly strive to learn more about industry standards and techniques to improve the service you provide

 Qualifications/ Requirements:

• High degree of time-management and multi-tasking abilities

• High School Diploma (or equivalent) Required

• Must have excellent people skills (friendly, courteous, respectful, prompt) and communication skills

• Must have a positive, team-focused attitude

• Must be self-motivated and excited to continuously learn

 Preferred Skills and Experience

• Previous clerical work

• Previous experience with QuickBooks Financial Software

• Previous experience with ServicePal Scheduling Software

• Previous customer service experience

 Compensation and Benefits

• Starting pay $15 per hour; subject to change given experience levels

• Training funded and provided on the job and at various chimney sweep conventions, classes, webinars

• Retirement benefits-percentage matching IRA accounts available after 12 months of employment

JOB TITLE: GENERAL LABORER

 Job Type: Seasonal or Full Time- fluctuating hours through busy season

 Location: Southeast Minnesota

 Job Overview: Completing larger work orders through the spring, summer, and fall months. This consists of compiling necessary equipment for the job and assisting with masonry repairs

 Responsibilities and Duties:

Learn and perform a wide range of chimney and masonry services, including but not limited to:

• Set up and take down scaffolding and ladders
• Tearing down and rebuilding chimneys
• Assisting with laying brick and pouring concrete crowns
• Tuckpointing, replacing brick, and other minor masonry  repairs
• Applying protective crown coats and water repellent

Qualifications/Requirements

• High School Diploma (or equivalent) Required
• Must have and maintain a valid driver’s license
• Must be able to lift and carry up to 80 pounds
• Must be confident with heights i.e. walking and working on roofs and scaffolding up to 3 stories high
• Must have a positive, team-focused attitude
• Must be self-motivated and excited to continuously learn on the job

 Preferred Skills and Experience

• Previous experience in masonry, construction, chimney services, etc. highly regarded
• Previous customer service experience

Compensation and Benefits

• Starting pay $15-$20 per hour; subject to change given experience levels
• Raises given as education increases
• Training funded and provided on the job and at various chimney sweep conventions and classes
• Retirement benefits- percentage matching IRA accounts available after 12 months of employment
• Flexible scheduling
• Huge opportunity to grow with the business